NHTSA Complaint #11699350 — 2015 FORD F-150

The contact owns a 2015 Ford F-150. The contact stated that while driving, there was an abnormally loud tapping noise coming from the vehicle. The engine warning light was illuminated. The contact stated that the failure was related to NHTSA Campaign Number: 24V635000 (Engine and Engine Cooling). The vehicle was taken to an independent mechanic, who determined the intake valve was bent. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was notified of the failure, but no additional assistance was provided. The approximate failure mileage was 201,456.