NHTSA Complaint #11699277 — 2023 NISSAN ROGUE

I was driving home at night when my car broke down on the highway. I had to leave the car there and take an Uber home. The next day, I had the car towed to the nearest Nissan Service Center to have it check/repair. They did the diagnostic and they didn't know what's going on with the car, a few days later they told me that the Engine was damaged and needed to be replaced but they were waiting for Nissan to approve it. It took 2 and a half weeks to get the car repair. After the repair, I still have the engine lights come up and the car jerks when accelerating; I reported these issues to Customer Affairs and they didn't do anything about it; they also told me that there is another recall pending and will be taken care of in January. This is not the first time the car broke down, I had all engine lights come up before and had to run the the Nissan Service center; they told me that the fuel gasket was leaking. I don't feel safe driving this car; I have to commute to work everyday and I'm afraid that is going to break down again. I bought a Nissan car because I had like 4 different Nissan models before and they always have been very reliable cars, but this time I think I got a lemon and Nissan don't feel like they need to replace it. I have all the recordings going back and forth with the Customer Affairs where they confirm that it was they fault the car broke down.