NHTSA Complaint #11699116 — 2019 RAM 1500

The contact owns a 2019 Ram 1500. The contact stated the "Service Park Brake" light was illuminated. The contact received notification of NHTSA Campaign Number: 24V653000 (Service Brakes, Hydraulic, Electronic Stability Control (ESC). The vehicle was taken to the dealer, and the software update was performed. The contact stated that days after the recall repair, while starting the vehicle, the same warning illuminated. After starting the vehicle, the manual brake automatically engaged and failed to release, making it difficult to move the gear shifter to park. The contact restarted the vehicle several times before being able to move the gear shifter. The TPMS warning light was illuminated. The vehicle was returned to the dealer, who diagnosed that the ABS module had failed and needed to be replaced due to the software update failing to fix the vehicle. The ABS module was replaced; however, the ABS warning light illuminated, and other repairs were needed. The ABS module was replaced twice. There were no additional repairs completed. The vehicle remained at the dealer for 7 weeks. The manufacturer was not informed of the failure. The failure mileage was approximately 103,000.