NHTSA Complaint #11698947 — 2013 FORD FUSION

The contact owns a 2013 Ford Fusion. The contact stated that upon starting the vehicle, there was abnormal white smoke coming out of the tailpipe. The contact stated that upon inspecting the oil dipstick, the contact noticed that there was coolant in the oil, and the contact also noticed that there was a small amount of oil in the coolant reservoir. The contact related the failure to NHTSA Campaign Number: 17V209000 (Engine and Engine Cooling), for which the VIN was included. The dealer was contacted and informed the contact that the recall repair would be performed on the vehicle; however, the contact was concerned that the recall remedy would not correct the failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 109,200.