NHTSA Complaint #11698862 — 2019 FORD EDGE

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11698862
Vehicle	2019 FORD EDGE
Component	ENGINE
Date of Incident	November 8, 2025
Date Filed	November 11, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OH

Consumer Description

Was told by mechanic that my engine has a coolant leak and has caused engine failure. The car has been jerking whenever I accelerate. The remote start does not function from my key fob and I have been unable to pair the Ford pass app with that. The USB ports for Android Auto also don't seem to work. If I drive over a small bump on the road, it disconnects my phone from Android Auto. I then have to unplug the cable then replug back into my phone or the USB port to hopefully get it to work again.

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