NHTSA Complaint #11698814 — 2025 HYUNDAI TUCSON
VISIBILITY/WIPER issue reported to NHTSA
Complaint Details
| ODI Number | 11698814 |
| Vehicle | 2025 HYUNDAI TUCSON |
| Component | VISIBILITY/WIPER |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | OH |
Consumer Description
The FAWS Forward Assistance Warning System incorrectly identifies a "sleepy driver" and turns off Adaptive Cruise Control. FAWS has a dozen triggers that will cause this system to incorrectly alert the driver that his eyes aren't looking at the road and it turns off ACC. The FAWS has a turn off switch but it does not turn it off. So, without this safety feature of Adaptive Cruise Control, the driver just gets constant alerts to stay alert. Hyundai claims it is working "as designed" and has a suggestion to invest in specific sunglasses, or not be taller than 6'1" so the eyes can be detected, or don't wear a hat. Seriously, these are in the manual.
Related Complaints for the 2025 HYUNDAI TUCSON
Other VISIBILITY/WIPER Complaints
#11719402
Repeatedly cannot clean windshield while driving because the sprayers spray way too low and cannot be adjusted.
#11689056
The rear brake lights and turn signals on my 2025 Hyundai Tucson are not visible to following drivers due to their lo...
#11627220
We purchased a brand new 2025 Hyundai Tucson from Earnhardt Hyundai North Scottsdale on October 26, 2024. We brought ...
Recent Complaints for the 2025 HYUNDAI TUCSON
#11719485
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
The automatic braking that happens when the car sensor thinks you are too close to another car is dangerous. This ha...
#11719485
FORWARD COLLISION AVOIDANCE: WARNINGS
The automatic braking that happens when the car sensor thinks you are too close to another car is dangerous. This ha...
#11718346
ELECTRICAL SYSTEM
Blindspot detection did not pick up car on my right side two times. Front collision warning is effected by the angle...
#11718346
FORWARD COLLISION AVOIDANCE: WARNINGS
Blindspot detection did not pick up car on my right side two times. Front collision warning is effected by the angle...
#11718346
LANE DEPARTURE: BLIND SPOT DETECTION
Blindspot detection did not pick up car on my right side two times. Front collision warning is effected by the angle...