NHTSA Complaint #11698761 — 2023 FORD EXPLORER UNKNOWN OR OTHER

Complaint Details

ODI Number	11698761
Vehicle	2023 FORD EXPLORER
Component	UNKNOWN OR OTHER
Date of Incident	September 15, 2025
Date Filed	November 11, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IL

Consumer Description

There was a recall on my 2023 Ford Explorer. I took it in to have the recall fixed on 09/15/2025 and was told it was repaired on 9/19/2025. The recall was supposedly fixed and i was given an invoice from Al Piemonte Ford in Melrose Park IL 60160. It still shows on the NHTSA website as "not repaired" and it is going on a month since i was told it was repaired. Can someone please look into this and have this recall cleared since it was repaired back on 9/19/2025? I look forward to hearing a response. Thank you,

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