NHTSA Complaint #11698657 — 2017 RAM 2500 SERVICE BRAKES

Complaint Details

ODI Number	11698657
Vehicle	2017 RAM 2500
Component	SERVICE BRAKES
Date of Incident	September 23, 2025
Date Filed	November 10, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	WV

Consumer Description

NHTSA Recall Number24V-896- HCU unit replaced once. Replacement unit has now fully failed. Dealer Dutch Miller Ram of South Charleston made positive diagnosis of failed unit [see attached]. Same dealer notes NC replacement HCU part is not available. Same dealer notes however for a charge of @$1100 Stellantis has replacement units available for installation with a part # separated from remedy part by a single digit. The warning chime causes distracted driving as warning light and chimes occur persistently intermittently. This unpredictability requires driver eyes and attention to confirm cause of warning! Recall letter received early January of 2025!

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