NHTSA Complaint #11698485 — 2023 FORD EXPLORER UNKNOWN OR OTHER

Complaint Details

ODI Number	11698485
Vehicle	2023 FORD EXPLORER
Component	UNKNOWN OR OTHER
Date of Incident	November 16, 2024
Date Filed	November 10, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NJ

Consumer Description

My vehicle automatically shuts off after 30 minutes of inactivity. This poses a safety hazard as when I 1st received this vehicle from my fleet company I left my 1 year old in there to nap and had no idea that it was going to automatically shut off. Thankfully, it was not a hot day and nothing happened to her. Today I read a story about a 2 year old that died after being left in a vehicle that has an automatic shutoff after 30 minutes. This feature needs to be removed from vehicles as people have been napping their children in cars for many years and many people do not know about this feature and think that their car will stay on and stay cool with the air conditioner. Please do everything you can to get this feature removed from all vehicles.

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