NHTSA Complaint #11698435 — 2019 MERCEDES-BENZ C 300

UNKNOWN OR OTHER issue reported to NHTSA

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Complaint Details

ODI Number	11698435
Vehicle	2019 MERCEDES-BENZ C 300
Component	UNKNOWN OR OTHER
Date of Incident	July 1, 2022
Date Filed	November 9, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

I think the recall is on communication software. I contacted Mercedes Benz many times in the past 2 years. Mercedes Benz asked its dealer to do the recall but dealer said they cannot do it. Mecedes Benz also said their software supplier had not found a solution yet.

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