NHTSA Complaint #11698429 — 2024 MAZDA CX-90 LANE DEPARTURE: ASSIST

Complaint Details

ODI Number	11698429
Vehicle	2024 MAZDA CX-90
Component	LANE DEPARTURE: ASSIST
Date of Incident	May 9, 2025
Date Filed	November 9, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	VA

Consumer Description

There is a potential safety risk with the 2024 Mazda CX-90 power steering/lane keep assist. When traveling at moderate speeds steering left into a turn the vehicle jerks to the right. I do not believe this is a direct problem with the lane keep assist as the problem only occurs when in the center of the travel lane and not while on the edge of the road. Lane keep assist works as intended when on the edge of the road or on the center stripped line as I feel a gentle assist again as intended. The hard pulling to the right problem only occurs when steering left into a turn. There are no warning lights on the instrument cluster. The authorized dealer has not been able to reproduce the issue. The issue has been ongoing for at least the past six months.

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