NHTSA Complaint #11698228 — 2025 KIA SORENTO

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number	11698228
Vehicle	2025 KIA SORENTO
Component	POWER TRAIN
Date of Incident	November 7, 2025
Date Filed	November 7, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	GA

Consumer Description

Our 2025 Kia Sorento has exhibited several issues with shifting into gears especially from 1-2 gear there is hesitation, hard shifting, where it has delayed engagement, rough or jerky shifts, and a feeling of power loss while driving. It has a hard time getting into 3rd gear and just stalls, dragging at 1st/2nd when attempting to accelerate and coming down from 4th gear back into 2nd and 3rd. A "check transmission' warning light has appeared on the dashboard. This is teh second time we have had this issue. The car only has 16K miles on it, we have had it for 12 months exactly now and only drive it locally.

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