NHTSA Complaint #11698166 — 2017 GMC YUKON

The contact own a 2017 GMC Yukon. The contact stated that the vehicle failed to shift from 2nd to 3rd gear while driving and remained stuck in gear. There was no warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed and determined that the transmission needed to be replaced. The vehicle was not repaired due to the cost. The manufacturer was notified of the failure and informed the contact that assistance would not be provided because the warranty had expired. The failure mileage was approximately 78,000.