NHTSA Complaint #11697885 — 2016 JEEP WRANGLER

The contact owns a 2016 Jeep Wrangler. The contact recently replaced the windshield wiper motor due to a failure of the intermittent speed settings not functioning properly. The contact stated that after replacing the wiper motor, the contact was only able to use the wipers on the fast speed setting. An independent mechanic informed the contact that the vehicle was taken to the shop for repair, or he could replace the wiper blade switch on the steering column. The contact repaired the vehicle himself. The contact stated that after the repair was completed, while driving out of the driveway at approximately 2 MPH, the driver's side front air bag deployed. The contact followed the instructions to install the wiper blade switch carefully. The contact was still only able to use the wipers on the fast speed setting. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was 132,552.