NHTSA Complaint #11665831 — 2016 JEEP WRANGLER

The contact owns a 2016 Jeep Wrangler. The contact stated that upon attempting to alert a gateman using the horn, the horn failed to function. No warning lights were illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the clock spring. The contact was informed that the clock spring needed to be replaced. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 16V288000 (Air Bags), but the VIN was not included. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 106,000.