NHTSA Complaint #11697785 — 2019 HONDA PILOT
FORWARD COLLISION AVOIDANCE: WARNINGS issue reported to NHTSA
Complaint Details
| ODI Number | 11697785 |
| Vehicle | 2019 HONDA PILOT |
| Component | FORWARD COLLISION AVOIDANCE: WARNINGS |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | CA |
Consumer Description
My 2019 Honda Pilot’s (125,000 miles) forward-facing sensing camera (behind the rear-view mirror) failed, disabling Honda Sensing features like Lane Keep Assist, automatic high beam, Adaptive Cruise Control, and Collision Mitigation Braking. The dashboard shows “Honda Sensing Problem”, braking system and “Collision Mitigation System Problem.” Dealer diagnosed a bad sensing camera and quoted around $2,316 plus tax for replacement and calibration, not covered by warranty. Many other owners report the same issue. This is a safety risk since it disables key safety systems. Please investigate and consider a recall.
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