NHTSA Complaint #11697699 — 2022 GMC SIERRA 1500

My GMC dealer falsely reported that recall work was completed on my engine but it was proven by an independent service center that it was not done. Items that have been proven to have not happened were 1. Replace engine oil with higher viscosity oil, 2. Replace oil filter to match new oil, 3. New oil fill cap labeled with oil type, 4. New insert for owner's manual. The way I initially learned the work was not completed was by warnings on my dash about low oil pressure and low oil level in my engine this past weekend. The independent service center provided confirmation that the invoice from my GMC dealer was falsified and that the work they stated was completed was not done. As a result of the failure to complete the work, my engine ran on insufficient oil and, based on the dirtiness of the oil in my engine, it compromised its condition.