NHTSA Complaint #11697669 — 2023 LEXUS ES

The contact owns a 2023 Lexus ES 300. The contact stated that upon coasting into a parking space, the contact tapped the brake pedal; however, the vehicle independently accelerated. In an effort to avoid hitting the building, the contact steered the vehicle to the left, away from the building; as a result, the contact drove into some hedges. The contact's foot was on the brake pedal throughout the failure, and the vehicle eventually came to a stop. The contact stated that a "Parking Support Brake Malfunction, Visit your Dealer" warning message appeared on the instrument panel. The air bags did not deploy, and no injuries were reported. The police were not called to the scene, and a police report was not filed. The building's hedges were destroyed, and paint marks were left on the side of the building as a result of the vehicle scraping the building. Despite the failure, the contact managed to regain control of the vehicle and drove home. The next day, the vehicle was taken to an independent mechanic, where it remained in their possession; the vehicle had yet to be diagnosed or repaired. The manufacturer had yet to be notified of the failure. The failure mileage was unknown.