NHTSA Complaint #11697633 — 2013 MAZDA CX-5

The display on my rearview camera is extremely foggy. It appears to have had a breach where water has leaked into the camera itself. I have cleaned the lens but yo no avail. I never had a clear screen, and at times it is so bad that I can’t see anything at all. In fact, I have already backed into the corner of a building in a parking lot due to lack of visibility. I can’t tell you the number of times I’ve attempted to back out and almost hit a pedestrian or another car driving behind me that I couldn’t see well. It’s a good thing I use my mirrors and rear window, or that could have easily happened. I wonder if the work that was done on my rear hatch from a previous recall may have caused the seal protecting the camera unit to be compromised. There have been a number of recalls recently from other manufacturer’s, so I believe this is a common issue that should be addressed in my case as well.