NHTSA Complaint #11697402 — 2018 JEEP COMPASS

The contact owns a 2018 Jeep Compass. The contact stated that while driving 55 MPH, the vehicle briefly started shaking violently, before losing motive power. The contact was able to pull over to the shoulder of the roadway, where the vehicle initially failed to restart. After waiting approximately one hour, the vehicle was able to restart but operated under reduced power, prompting the contact to discontinue driving the vehicle. The check engine warning light was illuminated. The vehicle was towed to the dealer, who diagnosed a failure with the powertrain control module wiring harness. The vehicle was repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 18V524000 (Electrical System), but the VIN was not included. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 123,478.