NHTSA Complaint #11697302 — 2017 AUDI Q7

On Thursday, October 30, 2025, when I got seated in my car, put my seat belts on, and put the car in reverse gear to slowly get out of my parking space, it kept on going in reverse and won’t stop with break I tried to change the parking mode or drive mode but the steering column would not take any command. After 350 feet driven in reverse, it went into a ditch where it tried to turn it and the car was still in reverse, climbing out of the ditch, damaging another section of the fence, till I could turn off the engine with the ignition switch. It looks that the gear was stuck in reverse and after engine cut off it went back in drive mode. In the meantime, all four sides of the car were damaged and scratched all over, and there was damage on the bottom. Apparently it is electronic malfunction when the gear got stuck in reverse. Thank God that I was not in a busy parking lot, otherwise would have damaged dozens of cars and hurt many innocent bystanders. Will keep you posted till the Audi repair shop gives me a diagnosis