NHTSA Complaint #11697124 — 2021 TESLA MODEL Y
SEAT BELTS issue reported to NHTSA
Complaint Details
| ODI Number | 11697124 |
| Vehicle | 2021 TESLA MODEL Y |
| Component | SEAT BELTS |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | AR |
Consumer Description
Both rear seat belt buckles (driver-side rear and center) fail to latch securely. The metal tongue inserts fully into the buckle but does not lock with an audible click and releases immediately upon light tension. This prevents the seat belts from restraining passengers in a crash. - No visible debris, damage, or contamination in either buckle. - Issue occurs consistently on multiple attempts and with different seat belt tongues. - Vehicle is 2021 Model Y Long Range with 83,610 miles. - **Problem first noticed yesterday (November 2, 2025)**. - Tesla Service has refused repair under warranty, stating the vehicle is out of warranty, despite this being a critical safety component governed by FMVSS 209. This is a **safety defect**, not normal wear. The rear seat belts are **inoperable**, rendering the rear seating positions **unsafe and non-compliant with federal safety standards**. Similar failures are widely reported by other Model Y owners on NHTSA and Tesla forums. REQUEST: Please investigate this recurring seat belt buckle latching failure in Tesla Model Y vehicles. A recall or safety improvement campaign may be warranted.
Related Complaints for the 2021 TESLA MODEL Y
Other SEAT BELTS Complaints
#11704381
In early Nov 2025 my Tesla Model Y began intermittently showing warnings about the forward collision warning system a...
#11701878
Left rear passenger seatbelt stopped working. There are no visible issues with the belt, metal plug or receptacle, b...
#11682933
I have an alert that says Front Passenger Safety Restraint System Issue and Service is required. This is a major safe...
#11667345
“Front passenger Safety restraint system fault, service required” RCM2_a636 message keeps appearing on the screen. It...
#11648401
Continued failure of the OCS system after repair by tesla. This is the system responsible for determining if a passe...
Recent Complaints for the 2021 TESLA MODEL Y
#11718843
LANE DEPARTURE: ASSIST
The car suddenly reduced lane assistance and steering assistance functionality. After calling Tesla they said it is n...
#11718843
LANE DEPARTURE: WARNING
The car suddenly reduced lane assistance and steering assistance functionality. After calling Tesla they said it is n...