NHTSA Complaint #11696972 — 2014 FORD F-150

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number 11696972
Vehicle 2014 FORD F-150
Component POWER TRAIN
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State IL

Consumer Description

I experienced an abrupt downshift while driving ~60 mph and the speedometer/odometer quit working, an orange wrench light appeared, and the engine light came on. My vehicle had Ford recall 24S37 open, which relates to the OSS and a symptom is an abrupt downshift. I took the truck to the local Ford dealer. They indicated that there were no codes showing- which I am suspicious of given the issues I experienced and I had a private reader read the truck after the recall programming and it did show an O2 sensor code- P0131 and at one point a P0722 code. The Ford dealer performed only the programming as part of the recall. After the recall programming, the truck experienced additional abrupt downshifts. I had to take the truck in again and pay for them to read the code even though I had the codes. After reading the code they indicated that the lead frame needed to be replaced. I had this replaced out of pocket (~$1138.21) and the O2 sensor for a total invoice of $1521.85. I contacted Ford to express my concern and frustration- case #CXH05849514. It appears that the recall programming was not effective in eliminating the problem.

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