NHTSA Complaint #11696953 — 2020 CHEVROLET SONIC ELECTRICAL SYSTEM

Complaint Details

ODI Number	11696953
Vehicle	2020 CHEVROLET SONIC
Component	ELECTRICAL SYSTEM
Date of Incident	October 1, 2025
Date Filed	November 1, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IN

Consumer Description

Purchased from Carvana. Nine days after purchase came out to a dead battery took it to the authorized dealer and they said the battery was a bad cell battery. Replace the battery. Six days after they replaced the battery it was dead again. This time they had it in the shop for two weeks before they found the issue. It had been aftermarket wired with a GPS tracking system that was draining the battery. They said if I have any further issues with it, I need to take it to a dealer. They gave me a bag full of multiple components that had been added to the vehicle. I do not know how Carvana missed them all.

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