NHTSA Complaint #11366483 — 2020 CHEVROLET SONIC ELECTRICAL SYSTEM

Complaint Details

ODI Number	11366483
Vehicle	2020 CHEVROLET SONIC
Component	ELECTRICAL SYSTEM
Date of Incident	September 24, 2020
Date Filed	October 26, 2020
Mileage	1,800 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

MANUFACTURERS OWNERS MANUAL INSTRUCTIONS MAY LEAD TO TRANSMISSION / ELECTRICAL FAILURES WHICH MAY CAUSE AN ACCIDENT WHEN TRAVELING. THE RECREATIONAL TOWING INSTRUCTIONS REQUIRE THAT FUSES BE REMOVED (STEP 5) BEFORE NEXT STEPS INCLUDING SHIFTING VEHICLE INTO PARK AND TURNING IGNITION TO THE ON POSITION . THOSE STEPS ( 6-9) CAN NOT BE EXECUTED IF STEP 5 IS EXECUTED FIRST. OWNERS WHO ATTEMPT TO PREPARE THE VEHICLE FOR RECREATIONAL TOWING BY USING A DIFFERENT SEQUENCE RUN THE RISK OF DAMAGING THEIR VEHICLES AND/OR CAUSING SEVERE ACCIDENTS IF THE TRANSMISSION LOCKS UP UNDER TOW (MOVING). DEALER CLAIMS IS VIN SPECIFIC. IT IS NOT VIN SPECIFIC. I TESTED SEVERAL IDENTICAL VEHICLES ON THE DEALER LOT AND THEY ALL FAIL, USING THE MANUFACTURER INSTRUCTIONS.

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