NHTSA Complaint #11696811 — 2019 HONDA PILOT

The Auto Idle Stop feature on my 2019 Honda Pilot is a critical safety defect. The engine repeatedly fails to restart automatically after the Idle Stop engages at a complete stop, resulting in the vehicle stalling in traffic. This is a major crash risk, not a minor inconvenience. I have experienced this dangerous failure multiple times while waiting to make a left turn in busy intersections. When I release the brake to proceed, the engine remains stalled, leaving my vehicle immobilized directly in the path of oncoming traffic and creating a high risk of a side-impact or rear-end collision. On one occasion, the engine stalled as I was attempting to clear a red light, leaving the Pilot stationary and exposed. I manually disable this feature every time I drive because of the known failure risk, and the stall only occurs when I occasionally forget this essential step. Replacing the battery, as recommended by the dealership, did not resolve the high rate of failure. Honda's existing fixes are inadequate, and this defect puts vehicle occupants and other drivers at serious risk of injury or death.