NHTSA Complaint #11696673 — 2019 HONDA ODYSSEY

The contact owns a 2019 Honda Odyssey. The contact stated that while driving at an undisclosed speed, the vehicle suddenly shifted into neutral as indicated by the gear shift indicator light. The contact was able to coast to the shoulder of the roadway, where the failure persisted, and the vehicle was unable to shift into drive. The Adaptive Cruise Control, Lane Keep Assist, Collision Mitigation System, Road Departure System, and Transmission Fault Detected messages were displayed. The vehicle was towed to an independent mechanic, who diagnosed a failure with the Transmission Control Unit. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 19V299000 (Power Train, Electrical System), but the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was 133,000.