NHTSA Complaint #11696597 — 2020 FORD F-350

The contact owns a 2020 Ford F-350. The contact stated that while driving at an undisclosed speed, the vehicle inadvertently lost motive power. The vehicle returned to normal functionality, but the failure became a regular occurrence. The check engine warning light was illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the lifter in cylinder #2, resulting in damage to the engine. The contact was informed that the engine needed to be replaced. The contact stated that the original engine was replaced at 39,400 miles in 2022. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 35,000. The VIN was not available.