NHTSA Complaint #11667772 — 2020 FORD F-350

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11667772
Vehicle	2020 FORD F-350
Component	ENGINE
Date of Incident	June 3, 2025
Date Filed	June 18, 2025
Mileage	106,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

The contact owns a 2020 Ford F-350. The contact stated that while driving and approaching a stop, the vehicle lost motive power, the brake pedal depressed and went to the floorboard, and the vehicle rolled into the intersection. There were no warning lights illuminated. The vehicle was towed to the local dealer, where it was diagnosed and determined that the fuel pump had disintegrated and there was metal in the fuel system. The vehicle was not repaired. The manufacturer was contacted, but no additional assistance was provided. The approximate failure mileage was 106,000.

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