NHTSA Complaint #11696585 — 2024 FORD F-150

SERVICE BRAKES issue reported to NHTSA

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1 Injury

Complaint Details

ODI Number 11696585
Vehicle 2024 FORD F-150
Component SERVICE BRAKES
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 1
Deaths 0
Vehicle Towed No
State CA

Consumer Description

I’ve now had two major safety issues with my 2024 Ford F-150 STX. 1. September 2025 – Loss of Acceleration While Driving I was driving north at about 40 mph when my truck suddenly stopped accelerating. It felt like it went into neutral on its own. I pressed the gas and nothing happened — the truck just started coasting. There were no alerts, no warning lights, and no explanation. I had to safely pull off the road while the truck was basically free-rolling. 2. Most Recent Incident – Emergency Brakes Slamming On in an Empty Parking Lot When I was leaving a facility recently, I was driving slowly through an empty Walgreens parking lot — no cars or obstacles anywhere around me. Out of nowhere, the truck’s emergency brakes slammed on extremely hard. It didn’t just happen once — the brakes locked up five times within about a minute while I was in Drive. There were zero warning messages on the dash each time. The jolts were so violent that my son flew forward and hit the seat in front of him. My right leg slammed into the dash, and the impact was so strong I ended up in the ER afterward with severe pain on my right side.

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