NHTSA Complaint #11696323 — 2017 GMC SIERRA 1500

The contact owns a 2017 GMC Sierra 1500. The contact stated that while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. No warning lights were illuminated. Additionally, the RPM increased quickly. The contact stated that the failure occurred while driving on a busy highway. The contact drove the vehicle across a four-lane highway to get the vehicle to the shoulder of the road. The contact stated that the transmission had seized. The vehicle was towed to an independent mechanic, where the vehicle was diagnosed with transmission failure. The contact was informed that the transmission needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure but provided no assistance. The contact referenced an unknown recall with a similar failure description; however, the VIN was not included. The failure mileage was approximately 128,177.