NHTSA Complaint #11696275 — 2021 KIA TELLURIDE

I tried to open the sunroof and it made a loud "popping" sound then would not close. I took it to the Kia Service center in SC (Fred Anderson Kia Greenville, SC)and the tech informed me this would be a $7000 fix. They also informed me to report this incident since they have also had numerous sunroof issues with this make and model. KIA also released a technical service bulletin " This bulletin provides information to perform a partial replacement of the sunroof wind deflector and mechanism arms on some 2019-2022MY Telluride (ON) vehicles produced from February 15, 2019 through January 19, 2022. The affected vehicles may experience the sunroof open/close operation inoperative and/or the sunroof wind deflector function inoperative. " A this is a known defect, this should be issued recall as it could result in sunroof glass break, causing injury to drivers, passengers.