NHTSA Complaint #11696149 — 2020 FORD EXPEDITION

BACK OVER PREVENTION issue reported to NHTSA

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Complaint Details

ODI Number 11696149
Vehicle 2020 FORD EXPEDITION
Component BACK OVER PREVENTION
Date of Incident
Date Filed
Mileage 60,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State UT

Consumer Description

The contact owns a 2020 Ford Expedition. The contact stated that while reversing, the rearview camera image was distorted or blank. The contact stated that the failure was related to NHTSA Campaign Number: 25V442000 (Back Over Prevention). There were no warning lights illuminated. The vehicle was taken to the local dealer, who was unable to diagnose or repair the vehicle. The manufacturer was contacted, but no further assistance was provided. The failure mileage was approximately 60,000.

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