NHTSA Complaint #11696146 — 2013 RAM 1500

STEERING issue reported to NHTSA

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Complaint Details

ODI Number 11696146
Vehicle 2013 RAM 1500
Component STEERING
Date of Incident
Date Filed
Mileage 186,468 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State ID

Consumer Description

The contact owns a 2013 Ram 1500. The contact stated that while driving 80 MPH on the highway, the steering wheel locked, and the vehicle became difficult to maneuver. The contact pulled over to the side of the road while waiting for his son to arrive. The “Service Steering Soon” message was displayed. An independent mechanic or dealer was not contacted. The vehicle was not taken to the dealer or an independent mechanic to be diagnosed or repaired. The manufacturer was notified of the failure and provided the cost for a diagnostic test. The failure mileage was 186,468.

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