NHTSA Complaint #11696109 — 2017 HYUNDAI SONATA

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11696109
Vehicle	2017 HYUNDAI SONATA
Component	ENGINE
Date of Incident	October 27, 2025
Date Filed	October 28, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TN

Consumer Description

I have just purchased this vehicle from Jones Nissan in Savannah, TN September 27, 2025 for my daughter's 18th birthday. I was told the car passed all inspections etc and was sold the car same day. We checked the oil before leaving and oil was good. Within 45 miles we came home and my husband checked the car and the oil was down half quart. We didn't think anything of it and he did complete oil change. Last night my daughter comes in and my husband checks her oil almost 3 quarts low. There are no leaks nothing we can find. This is absolutely absurd this was a car for my 18-yr old daughter to go to college and back. There are no lights that come on to tell you it is low or nothing. This is completely uncalled for and Hyundai needs to replace or correct this issue. This could cause her to be stranded or hurt if this motor was to lock up.

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