NHTSA Complaint #11696007 — 2026 TESLA MODEL Y

SUSPENSION issue reported to NHTSA

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Complaint Details

ODI Number 11696007
Vehicle 2026 TESLA MODEL Y
Component SUSPENSION
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NJ

Consumer Description

I recently purchased a new Tesla Model Y (Juniper refresh). The vehicle has a loud clunking/creaking noise coming from the front suspension at low speeds, especially when driving over small bumps, turning into driveways, or when the road surface is uneven. The noise is noticeable inside the cabin and feels like a mechanical component is shifting. I brought the vehicle to Tesla Service. They confirmed the noise and told me it is not caused by the damper assembly but is a known issue that Tesla’s engineering team is currently investigating. However, no permanent fix is currently available, and the issue has not been resolved. I am concerned that this may be related to a suspension component failure or premature wear that could impact steering stability or control over time. Since this affects a brand-new vehicle and others have reported similar symptoms online, I believe this should be monitored as a potential safety defect. I am requesting that NHTSA track this issue to ensure Tesla provides a proper correction and repair campaign if necessary.

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