NHTSA Complaint #11695880 — 2019 CHEVROLET EQUINOX

The contact owns a 2019 Chevrolet Equinox. The contact stated that while depressing the brake pedal, there was an abnormal grinding sound coming from the rear brakes. There was no warning light illuminated. The contact had taken the vehicle to an independent mechanic who diagnosed the vehicle and determined that the rear brake pads and rotors needed to be replaced. The contact completed the work himself. The contact recently took the vehicle the vehicle in for service at a dealer and was informed that the rear brakes and calipers would need to be replaced soon. The contact stated that the pads and rotors had been replaced approximately one year ago, and the vehicle was not driven daily. The vehicle was not repaired. The contact researched online and related the failure to NHTSA Campaign Number: 18V576000 (Service Brakes, Hydraulic); however, the VIN was not included in the recall. The manufacturer was not informed of the failure. The failure mileage was approximately 50,000.