NHTSA Complaint #11695879 — 2025 CHRYSLER PACIFICA

On 10-23-25 my son pushed the button at the bottom rear of the drivers seat that moves the seat forward when using the stow-n-go feature. I was in the seat at the time and had just seconds to react. I pushed the Driver 1 setting on the door and it reversed the action. If I hadn't, would I have been crushed into the steering wheel or would the air bag have gone off? What if I hadn't set up that feature? What if I had panicked? I took it to the dealership today. After inspecting it, they said there was no protocol for this problem. The only thing they could do was to disable the button, which they did upon my request. "5447 B Piller on left side has button for rear passengers to press to move seat forward. There is no setting to disengage function, only way to disengage would be to unplug button. Per customer request unplugged switch to disengage button from working." There were no warnings and just seconds to react. There is a button at the roof front center that disengages the side doors from opening. Perhaps this button should also include disengaging that feature, or eliminate it altogether. My 2015 Dodge Caravan also had stow-n-go. It was simple to move the seat forward to utilize this feature. Now, with the Driver presets, it is very convenient to move it back. This is an unnecessary and unsafe "convenience." Only someone in the driver seat should be able to move the seat forward.