NHTSA Complaint #11695869 — 2018 CHRYSLER PACIFICA

The contact owns a 2018 Chrysler Pacifica. The contact stated that while operating the vehicle, the check engine warning light remained illuminated. The contact stated that there was no coolant in the coolant reservoir. The vehicle was taken to the local mechanic, who indicated that a coolant pressure test was needed. The vehicle was later taken to the local dealer, who diagnosed that the front and rear head gaskets needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 51,000.