NHTSA Complaint #11695795 — 2020 CHEVROLET SILVERADO 1500

The contact owns a 2020 Chevrolet Silverado 1500. The contact stated that while driving 71 MPH with cruise control engaged, the vehicle experienced braking and power steering failure. The Traction Control, Brake, Parking, Antilock Braking System, Electronic Fuel Control, and Check Engine warning lights were illuminated. Additionally, the Brake Assist failure, Steering failure, and Trailer Brake failure messages were displayed. The contact shifted into neutral and coasted over to the side of the road. After turning off the vehicle for approximately an hour, the contact was able to restart the vehicle and drove 40 MPH back to the residence. The contact stated that after the failure, the vehicle had to be shifted into neutral, and then the parking brake was activated to come to a stop. The contact stated that a diagnostic test confirmed the steering and brake failures. The contact used a diagnostic tool to retrieve DTC: C0580. An appointment was scheduled with the dealer, but the vehicle was not yet diagnosed. The contact discovered information related to NHTSA Campaign Number: 20V116000 (Service Brakes, Hydraulic), but the VIN was not included in the recall. The manufacturer had not been notified of the failure. The failure mileage was approximately 104,000.