NHTSA Complaint #11696803 — 2020 CHEVROLET SILVERADO 1500

SERVICE BRAKES issue reported to NHTSA

Check any vehicle history by VIN - Free vehicle history report

Complaint Details

ODI Number 11696803
Vehicle 2020 CHEVROLET SILVERADO 1500
Component SERVICE BRAKES
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NY

Consumer Description

While driving on a residential side street my 2020 Chevrolet Silverado 1500 (81,996 miles) suddenly lost power steering and braking with no waring. Several messages appeared in the dash and the check engine light illuminated. I was able get the vehicle safely to the shoulder and put in park without power steering or brakes. At this point the engine stalled and would not restart. The vehicle was towed to the nearest Chevy dealer on 10/29/2025. The technician verified the loss of power steering, brakes, and several other codes and diagnosed the issue as corroded engine grounding straps per GM bulletin #23-NA-201. The grounding straps were replaced and the codes cleared. The technician test drove the vehicle and verified normal operation after the repair. I was responsible for paying the full cost of these repairs as my vehicle was out of warranty. I feel incredibly fortunate that this happened on a residential side street with no traffic. Had this failure happened on the expressway while pulling my 4,000 lb trailer, this could have been a fatal accident if I suddenly lost power steering, brakes and had the engine stall like it did. I see multiple complaints for this issue on the NHTSA website and the GM TSB for this issue dates back to 2023. I am shocked that this is not a nationwide recall yet. It is a significant safety threat to the driver and others. I also know this is not an isolated incident, as my service advisor at the dealer suggested it was probably the grounding straps before the technician even inspected my vehicle. It was pretty clear from our conversation that I was not the first vehicle they had repaired with this issue.

Related Complaints for the 2020 CHEVROLET SILVERADO 1500

Other SERVICE BRAKES Complaints

#11719749 Brakes lock up on vehicle while driving Must turn vehicle off and restart several times to disengage brakes. This h...
#11712219 While driving home from work the truck displayed numerous trouble codes including ebc failure, braking failure, tract...
#11701666 My truck started acting sluggish like the parking brake was applied while driving. At a traffic light I put the vehic...
#11700485 Brakes would not release after driving a little ways the brake system failure warning came on. I stopped and killed e...
#11699675 While driving it said "service ESC", "brake system failure" and then "trailer brake system failure" "max speed 62." B...

Recent Complaints for the 2020 CHEVROLET SILVERADO 1500

#11719749 FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING Brakes lock up on vehicle while driving Must turn vehicle off and restart several times to disengage brakes. This h...
#11719749 UNKNOWN OR OTHER Brakes lock up on vehicle while driving Must turn vehicle off and restart several times to disengage brakes. This h...
#11719237 POWER TRAIN Rear wheel lock at speed up due to failed valve body and transmission
#11719242 STEERING In several situations, I have lost partial or complete power steering ability. Once, while driving, I recieved a SERV...
#11718740 POWER TRAIN The contact owns a 2020 Chevrolet Silverado 1500. The contact stated that while driving at an undisclosed speed, the ...
Check any vehicle history by VIN - Free vehicle history report