NHTSA Complaint #11695730 — 2020 HONDA PILOT

When I am driving my car and stop at a stop light sometimes the car will fail to start up. It goes into neutral and then will take at least a minute to restart which is very dangerous. Its something with the start/stop feature and I had this problem two years ago and after many times dropping off my car at the Honda dealership and them telling me nothing is wrong with the car I finally said there had been a service bulletin on the start/stop system and they finally fixed it. Now two years later the same thing is happening. It is very dangerous as it happened when I was at a stop light getting off the highway and a car was coming from the highway and it took a couple minutes to restart and I almost got hit. Honda refuses address the issue and says there is nothing wrong. In fact they told me I needed to replace the mechanism with the park, neutral drive which I did for $1100 and then picked it up and the same thing happened again then they said it was the battery which was less than a year old so I replaced that and again same problem. This happens at least twice a week. This is dangerous!