NHTSA Complaint #11695683 — 2023 NISSAN ROGUE

Two weeks ago my 2023 Nissan broke down on the highway and with reduced power mode we were able to bring it to the closest Nissan dealer. When we got there it was closed but we left the car and asked for a Recall inspection due to the note that displayed on the dashboard matching what we had received in recall. We were informed Monday that it has nothing to do this the recall... we went back and forth with our Nissan dealer and called Nissan corporate and they refused to do the recall assessment which would be looking for metal shaving in the oil pan. They claimed this was because there was not sufficient enough evidence, even though there has been rattling, when I got an oil change he said it was very messy, our thermometer is broken and now I broke down on the highway. They still claimed there was not enough to warrant the assesment. They determined it was the IVT sensor which was a $1,432 fix. We went back and forth with Nissan corporate again to get the recall assessment done so that we could know if this was affecting why we needed a new part that shouldnt need to be replaced so early.... but we were denied again. We paid the money, but are still having issues with our car and Nissan dealer and corporate outright refused to evaluate our car for safety recall Engine issues affected by recall. Manufacturer Recall NumberR25A8 NHTSA Recall Number25V-437