NHTSA Complaint #11695550 — 2015 TOYOTA PRIUS

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11695550
Vehicle 2015 TOYOTA PRIUS
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CA

Consumer Description

I was driving from Las Vegas to my home in Los Angeles. An alarming message began flashing on the dashboard telling me to pull over. The vehicle became hard to control. I somehow managed to get it off an exit. I was "lucky" enough to get it towed to a nearby Toyota dealership where I was told the inverter had failed and that that inverter and associated parts had to be replaced. On my 2015 Prius with only 50,000 miles on it. I SPECIFICALLY asked if there had been a recall on the electrical system of any 2015 Priuses, and they flatly said no. I also CALLED TOYOTA, and they also said there were no recalls involving the electrical system or inverters. The Barstow Toyota dealership said it would cost over $5,000 to repair AND that they wouldn't have the parts they needed for a WEEK. As it was, I had been stranded in the desert at a hotel for two days. I then had to pay $1,100 to be towed back to LA and took it to a hybrid mechanic I trust and paid them to do the work. But this cost me THOUSANDS UPON THOUSANDS. In a month where a friend of mine died (which was the reason I was driving from city to city). To have to replace this on a car with only 50,000 miles is preposterous. To NOW find out there actually IS a recall on the 2015 Prius FOR the electrical system involving the inverter is so far beyond frustrating, I don't have the correct word for it.

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