NHTSA Complaint #11695445 — 2024 CHEVROLET SUBURBAN

The contact owns a 2024 Chevrolet Suburban. The contact stated that while depressing the accelerator pedal, there was a loud rattling sound coming from the engine. The contact stated that while depressing the brake pedal, the vehicle failed to respond as intended while driving with her grandchildren inside the vehicle. The brake failure warning light was illuminated. The contact stated that the vehicle lost power and coasted and slowed down, and the contact shifted into park(P). The contact stated that the failure had occurred on two separate occasions. A dealer was contacted. The vehicle was taken to a dealer, where it was diagnosed; however, the diagnostic result was unknown. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 16,600.