NHTSA Complaint #11695429 — 2017 CHEVROLET MALIBU

The contact owned a 2017 Chevrolet Malibu. The contact stated that while backing out of the driveway, the engine revved up and accelerated independently. The contact's vehicle accelerated independently in reverse(R) and clipped the tow hitch of a vehicle parked on the street, and that was where the vehicle came to a stop. No air bags deployed. There were no injuries sustained. The vehicle was towed to the dealer. The vehicle was inspected. However, no cause for the failure was found. The contact stated that on a separate occasion, while parking in reverse into the contact's assigned parking space, the engine revved up and accelerated independently. The vehicle accelerated in reverse(R) and hit a tree, where it came to a stop. The air bags did not deploy. The contact stated that the back windshield was shattered, the rear bumper fell off, and smoke was emitting from under the hood.  A police report was not filed. The contact was taken to the hospital by a family member later that day. The contact sustained minor injuries; a contact had a CT scan due to hitting the steering wheel. The contact sustained minor cuts from the flying glass from the back windshield. The contact stated that the day after the accident, her daughter turned on the vehicle, and the air bag warning lights were illuminated. The vehicle was left at the residence pending an inspection from a mobile independent mechanic. The contact stated that prior to the accident, the gear shift failed to function as intended. When the contact moved the shift lever to park(P) and the contact turned off the engine, the light on park(P) would stay on. The contact then turned on the engine and turned it off the engine, and the light on the gearshift turned off. The insurance company was not contacted. However, the contact did not have coverage for the accident. The manufacturer was not notified of the failure. The failure mileage was unknown.