NHTSA Complaint #11713855 — 2017 CHEVROLET MALIBU

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11713855
Vehicle 2017 CHEVROLET MALIBU
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NY

Consumer Description

The GM Shift to Park recall has been an issue that has affected various General Motors (GM) vehicles. The primarily impacting Chevrolet models like the Malibu, Traverse, Volt, and the 2019 Chevrolet Blazer. It’s essential to be aware of the problem, its implications on vehicle’s safety, and the steps required to address it. In simple terms, the Shift to Park defect prevents drivers from shutting off and locking their vehicles, even after putting the car in park. This situation poses a potential safety concern, as drivers might mistakenly assume their cars are securely parked and powered off while walking away. The issue has been prevalent enough for the company to issue a Technical Service Bulletin (TSB) on June 7, 2021. The TSB specifically targets the 2017-2018 GMC Acadia, while also mentioning the Malibu, Traverse, Volt, and other 2016-2019 Chevrolet models. The bulletin provides guidance on diagnosing and addressing the “Shift to Park” problems, although it does not present a definitive solution to the underlying issue. GM CUSTOMER SERVICE REFUSES TO FIX IT

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