NHTSA Complaint #11695389 — 2022 FORD ESCAPE

The contact owns a 2022 Ford Escape. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed with several unknown codes. The contact stated that the diagnostic codes were like the failure description for the unrepaired recall. The vehicle was not repaired. The contact received notification of NHTSA Campaign Number: 25V467000 (Fuel System, Gasoline); however, the part for the recall repair was not available. The contact explained to the dealer about the unrepaired recall; however, the contact was informed that the repair had already been performed on the vehicle. In addition, the contact was informed that the repair would not be performed a second time free of charge. The manufacturer was not made aware of the failure. The failure mileage was 58,500.