NHTSA Complaint #11695315 — 2021 NISSAN ROGUE

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number 11695315
Vehicle 2021 NISSAN ROGUE
Component STRUCTURE:BODY
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State TX

Consumer Description

I noticed that my car was often unlocked after I knew for a fact that I locked it. I also had a problem with the right passenger door not unlocking even when the unlock button was pushed. I would often have to physically unlock that door on its own. After this happened for about a month, the car now opens even if I have locked it, with some of the doors causing the alarm to sound, even the door easily opened. I am concerned about safety especially when going out late at night or leaving my car parked in public lots. The problem was confirmed by the dealer when I went in for service. They inspected it and told me the door lock actuators on the back doors are bad. After looking this up, I see that there is a class action suit pending for this issue. There were no warnings prior to this happening.

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