NHTSA Complaint #11695288 — 2024 TESLA CYBERTRUCK

UNKNOWN OR OTHER issue reported to NHTSA

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Complaint Details

ODI Number	11695288
Vehicle	2024 TESLA CYBERTRUCK
Component	UNKNOWN OR OTHER
Date of Incident	September 19, 2025
Date Filed	October 23, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	SD

Consumer Description

We received a notice from Tesla about a recall involving the cant rail. We reached out to Tesla and they said we must go to a Tesla dealer and the mobile team will not be able to do this repair. We are in South Dakota and the nearest dealer is 6 hours away in Colorado. We asked Tesla to give us a name of a local shop who can do the repair and they said we must go to Tesla. They are unwilling to handle this recall.

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